White Egret fishing in the lake

Communication frustration in Mexico:

For at least a week (that we know of) we have had no phone service at our place here.  It's one of the extras beyond the rent that we pay.  We have been able to use the phone to call out maybe once or twice at the end of Dec. and we have received a couple of calls from the property mgmt. place about the same time.  Since, we've tried to use the phone several times, and gotten a recording including the words "servicio sospendido" or something close to that.  We reported that to our mgr. and were told it was paid.  Two days ago I wanted to call home and still could not call out.  Ironically, we received a phone bill at the house the next day showing no payment for Dec. or Jan.  We have only one call on the bill for $2 pesos. The bill is for $811 pesos. We are stuck paying it as it includes internet which is the only thing we have left that works.  For some unknown reason we can not use our cell phones either right now.  That is controlled by TelCel or TelMex (no differnece - they are owned by the same person).

Help!  I am in process of setting up to use Skype to contact home, but our daughter doesn't have the set up yet so that doesn't even work at this time.  Makes me feel a little like being stranded on a desert island somewhere..